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Announcing, Customers Included

From the website:

Customer experience pioneers Mark Hurst and Phil Terry have written the definitive guide to building a better customer experience. Customers Included is packed with case studies of what to do (or not), and how to create change in any organization that wants to serve the customer better.

Head over to pre-order now or just read Chapter 1. Congratulations, Mark!

Keep Reading

Mockup of ANCHOR app on blue background. Text: ANCHOR An interactive educational platform that bridges digitial learning with real-life experiences, creating a fun and dynamic journey towards knowledge for all students
Anchor: An Interactive Educational Program
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