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Video: Jared Spool “What Makes Design Intuitive?”

Using examples of web sites, applications, devices, and more, guest lecturer Jared Spool tackles factors that contribute to counter-intuitive design, and narrows down when design is intuitive:

It’s basically, they (the user) will just know what to do. They can walk up to it and know what to do right away, and they don’t feel they would need any training, whether explicit or implicit. It’s obvious.

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