Wayfind is a service that gives relevant and accurate visa information and processes visas for users. Users are given requirements in one single checklist and can create their own schedule. Users can also find answers and advice to their specific needs by asking other Wayfind users.
The Wayfind project began with the basic goal of simplifying international travel. Through a series of user interviews and listening labs in which we observed users planning and finding information about upcoming trips, we noticed that the single biggest challenge for users was finding, in one place, the information they needed in order to fill out and obtain the documents they need for travel. Short of reorganizing government agencies, we conceived of a service that knows who the user is, and is able to produce a simple checklist and timeline in preparation for their trip.